Visitor Management
QR-code invitations, access codes and visitor-pass workflows.
Core Service
Your Estate. Connected. Controlled. Secure.
Invite visitors by QR code or access code, verify them at the gate, and keep every entry on record, for residents, guards and estate managers.
One platform for residents, guards and estate managers.
Our services
More Than Access. A Better Way to Run Estate Life.
Residents invite. Guards verify. Managers review. All from one connected system.
Residential Access
One organized path from a resident's invitation to verification at the estate gate.
Gate Workflow
Gate Security
Tools for authorized security personnel to verify passes and manage access records.
Estate Administration
Manage estate access operations and the information that goes with them.
Resident Services
Household information, notifications and community updates.
Delivery Coordination
Delivery workflows for residents and gate personnel.
Every Visit. Better Organized.
Vello helps connect resident invitations with visitor verification at the estate gate, creating a more organized experience for residents, guests, and security personnel.
Invite
A resident creates an invitation
Through the Vello Resident App, a resident starts a visitor invitation with details such as name and visit date.
Share
The visitor receives a pass
A visitor pass with a QR code or access code is made available through the supported invitation process.
Verify
Security verifies at the gate
Authorized personnel scan the QR code or look up the access code in the guard interface to check the pass status.
Record
The visit is recorded
Where supported, relevant entry and exit activity is recorded for authorized users.
Issuing a pass
The resident tells the estate a visitor is expected and the visitor receives a QR code or access code.
Verifying a pass
Security checks the pass at the gate and follows estate procedure. A pass is not a guarantee of entry.
All interfaces shown use fictional sample data. Vello does not control physical gates.
The Vello platform
One Platform.
Three Connected Experiences.
Each person in the visitor journey gets an interface built for their role, sharing one consistent Vello system.
Resident App
Invite visitors from your phone.
Residents create invitations, share QR codes or access codes, and follow their own visitor activity in real time.
- Create visitor invitations
- Share QR codes and access codes
- Multi-entry passes where available
- Review your own visitor activity
Interfaces shown use fictional sample data. Vello does not control physical gates.
Beyond the gate
Supporting Services for Everyday Estate Life.
Around visitor access, Vello supports the other interactions that keep an estate running smoothly. Availability may vary by estate.
Delivery Coordination
Keep delivery-related activity at the gate organized for residents and security.
Household Information
Keep relevant household details and residential interactions in one place.
Notifications
Stay informed about relevant estate and security activity where implemented.
Community Updates
Read estate announcements and community information shared with residents.
Emergency SOS
Where available, a resident can send an SOS alert to designated estate security personnel or registered estate managers.
CRITICAL SAFETY NOTICEVello SOS is an internal estate notification. It is not a replacement for the police, ambulance or emergency services, and response times are not guaranteed.
For estates
How Estates Get Started.
Vello is preparing for launch. Here's what bringing your estate on board looks like.
- 1
Register interest
Tell us about your estate through the early-access section.
- 2
Discuss your setup
We learn how your gate, residents and management team work today.
- 3
Onboard your teams
Residents, guards and administrators are set up with the right experience.
- 4
Start welcoming visitors
Invitations and gate verification run through Vello.
Privacy & responsibility
Built With Care for Residents and Visitors.
Access technology handles personal information. Vello is designed to keep that information relevant, role-appropriate and purposeful.
Privacy-conscious visitor management
Visitor details are collected for the purpose of managing and verifying estate visits.
Role-appropriate access
Residents, guards and administrators each see the information relevant to their role. Residents see their own household's activity.
Careful handling of visitor passes
Passes carry a status, so guards can tell when a pass is expired or cancelled rather than relying on a screenshot alone.
Clear responsibilities
Your estate keeps its own security procedures. Vello supports them; it doesn't replace guards, policies or judgement at the gate.
Nigeria Data Protection Act 202390-day visitor data privacyRegistered in Nigeria · RC 9843533
FAQ
Questions, Answered.
Clear answers about visitor access, gate verification, and estate services with Vello.
Vello is a residential access and estate technology platform. It connects residents, visitors, security personnel and estate administrators through visitor invitations, gate verification and resident services.
Each invitation is linked to a QR code or access code. At the gate, security personnel use the Vello guard interface to check it and see the status of the pass. It supports your estate's verification process; it does not replace it.
No. A pass tells security that a resident expects the visitor. Guards still verify the pass and follow your estate's own procedures.
No. Vello helps guards verify passes and record activity. It does not control physical gates or barriers.
The Resident App for invitations and resident services, the Guard Tablet App for verification at the gate, and the Estate Manager Dashboard for authorized administrators.
Where available, SOS lets a resident alert designated estate security or registered estate managers. It is an internal estate notification, not a replacement for police, ambulance or emergency services, and it does not guarantee a response time.
Where supported, residents can review their own invitations, their status and relevant access history. Residents only see information related to their own household.
Vello is preparing for launch. Register your interest through the early-access section and we'll share next steps as they become available.
Claim Your Spot
Bring Vello to Your Estate.
Tell us about your estate and we’ll share next steps as early access opens.
Fast onboarding tailored to your estate setup
Dedicated support for security leads & managers
Zero hardware lock-in — runs on phones & tablets